Shipping and Delivery

For all orders placed before 1pm, we aim to dispatch on the same working day. Orders placed after 1pm will be dispatched on the following working day. Orders placed after 1pm on a Friday will be processed and shipped on the following Monday.

Please see a price breakdown of our shipping costs below:

SERVICE COST DELIVERY TIME NOTES
RM 1ST CLASS TRACKED (£0 - £40) £4.50 1-2 WORKING DAYS USUALLY NEXT WORKING DAY
RM 2ND CLASS TRACKED (£0 - £40) £4.00 2-5 WORKING DAYS USUALLY 3 WORKING DAYS
RM SPECIAL NEXT DAY (£0 - £40) £7.99 NEXT DAY (INCL SAT)
DPD (£40+) £7.50 NEXT WORKING DAY ORDERS OVER £40 WILL BE SENT VIA DPD

Other shipping options

SERVICE COST DELIVERY TIME NOTES
NORTHERN IRELAND (£0 - £60) - - ROYAL MAIL OPTIONS APPLY
NORTHERN IRELAND (£60 - £500) £13.00 2 WORKING DAYS
NORTHERN IRELAND (£500+) £26.00 2 WORKING DAYS
OFFSHORE £16.00 2 WORKING DAYS
VIEW COVERED AREAS
  • Channel Islands
  • Isle of Man
  • Isle of Wight
  • Scottish Highlands and Islands
  • Scilly Isles
  • Republic of Ireland
  • Southern Ireland
EU £12.51 VARIES

FREE DELIVERY FOR ORDERS OVER £250 NET (Excl. Northern Ireland, Offshore & International)

If you or your customer are not available to take delivery then your parcel will be sent to the nearest depot and a calling card will be left to advise where the parcel is. If no card has been left then please either track your order online, or alternatively contact us and we will assist you.

For items that are returned to us through non-delivery (where delivery wasn't possible or rejected), we will advise you accordingly and depending on the reasons for the return, we reserve the right to charge and extra carriage charge.

We take no responsibility for how or when parcels are delivered and whether or not the courier leaves a calling card.

If you have further questions or concerns then please contact us on 0161 480 6204 or email us at sales@newtemptations.co.uk